Frequently asked questions

It depends on your goals. Monthly is great for general wellness or maintenance. While weekly or biweekly may be recommended if you're working through pain, stress, or specific issues

I understand that sometimes unforeseen circumstances may hinder you from arriving to your appointment on time, I allow a 10 minute grace period for all appointments. The client will receive the remaining time of their scheduled service & depending on my availability I may still be able to honor your full duration of service

Akina Mama requires 24 hours' notice for all cancellations and reschedules. Changes made to your appointment within the 24 hours of your scheduled session will incur a 50% charge of the remaining balance of your appointment. No Call/ No Shows will be charged 100% of the remaining balance of your scheduled service & you will lose booking privileges.

Same-day appointments may be available depending on the schedule. While advance booking is always recommended to secure your preferred time, I'll do my best to accommodate

Unfortunately, not at this time. We are located on the second floor of a corporate building without an elevator or lift. We understand this is limiting & we are actively exploring solutions to make our space more accessible in the future